Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Information Technology - Intranet
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Information Technology - Intranet
IT Support Information
During regular work hours:
- Sysaid ticket (preferred): Self Service Portal
- Email IT (only if Sysaid is not available)
- Help Desk Phone (computer entirely unavailable):
- Onsite: ext. 3282 (internal)
- Offsite 503-434-7505, option 1 (external)
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Information Technology - Intranet
Please call the help desk and leave a voice mail (leave your name, describe the problem, and provide a call-back number in the voice mail). Someone in IT will be paged and you will receive a call back or an email.
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Information Technology - Intranet
Please email the help desk
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Information Technology - Intranet
In the event County operations are modified a message will be left on the inclement weather number. If you suspect offices may be closed call 503-472-9371 option 5. In the case that you feel it would be unsafe totravel to work due to inclement weather please refer to the County Employee Handbook for options.